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Clash in School: Cell Phone Ban Leads to Teacher–Student Struggle

Physical Abuse

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In Memphis, Tennessee, a high school teacher is under investigation after a classroom incident involving a student and a confiscated cell phone escalated into physical contact. Police described the altercation as a “tussle,” but for the student and her family, it was far more alarming.

This incident not only raises questions about classroom management under Tennessee’s new statewide cell phone ban, but also about the boundaries of teacher authority, the responsibilities of schools to protect students, and the urgent need for clearer safeguards in student–teacher interactions.

Policy Meets Practice

Earlier this year, Tennessee enacted a law banning cell phones in classrooms. Memphis-Shelby County Schools updated its policy accordingly, allowing teachers to confiscate phones but explicitly discouraging physical retrieval. Instead, teachers are instructed to request a voluntary surrender or seek administrator support.

Despite this, the Ridgeway High School incident unfolded differently. In a widely circulated video, the teacher can be seen physically struggling with a student over a phone.

A Mother’s Outcry

The student’s mother, Gwendolyn Williams, argued that the teacher’s actions went “overly too far.” She further emphasized that the teacher had options: contacting school officers present on campus, or even reaching out directly to her.

Her daughter is now too afraid to return to Ridgeway High, underscoring how a moment of poor judgment can damage trust not only between a teacher and a student, but between families and schools.

Investigation and Accountability

Following the incident, the teacher was referred to the Department of Children’s Services and the district’s Office of Professional Standards. Memphis-Shelby County Schools confirmed an active investigation is underway.

Still, Williams insists the district must go beyond policy enforcement and actively safeguard students from physical confrontations. 

Lessons for Schools to Imbibe

The Memphis case underscores a broader challenge: how schools balance discipline with student safety. Key gaps exposed include:

  • Policy Clarity vs. Implementation: Written rules discouraged physical phone retrieval, yet a lack of consistent enforcement left room for escalation.
  • Training in De-escalation: Teachers may not be adequately trained in conflict resolution, leaving physical intervention as a default reaction.
  • Accountability Systems: Without meaningful consequences or retraining, policy violations risk becoming routine.
  • Student Confidence in Safety: Every incident erodes trust, making students feel less safe in classrooms meant to protect them.

A Call to Action

School safety involves students are protected from harm by the very adults entrusted with their care. The districts must treat classroom management policies not only as disciplinary tools but as child protection frameworks.

For Memphis-Shelby County Schools, every policy must be matched with training so that student safety is prioritized always and not compromised when enforcing rules.

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