January 18 2024- The article discusses a scenario where Josh, the CEO of a global financial services company, acknowledges the need for input from his team to solve a challenging problem with a struggling product line. Despite being highly intelligent and well-liked, Josh wants to change the dynamic where the team heavily relies on him alone to solve problems. The author, who has extensive research on organizational honesty, emphasizes the importance of creating an environment that welcomes dissenting voices. Leaders often seek advice on fostering honesty within their teams, especially as they ascend in organizational hierarchies, where information and opinions tend to become more sanitized and less critical. The article aims to address this challenge and suggests strategies for leaders to encourage diverse perspectives and open dialogue within their teams.
https://hbr.org/2023/12/how-leaders-fake-psychological-safety