For years, dozens of police reports filed with the Keller Police Department went nowhere, and nobody noticed until an internal audit in January 2025. According to Keller Police Chief Brad Fortune, it is standard practice that when a new lieutenant joins the department’s Criminal Investigations Division, they take an accounting of all cases. That’s how the department learned that 55 cases filed from 2019 to 2022 were sitting open and unworked. All of them had been assigned to Michael Riehle, a detective who was promoted out of CID in 2022.