67% of Children Use AI Chatbots as Experts Warn They May Seek Help From Machines Instead of Adults
AI chatbots are increasingly a part of children’s everyday lives, and new research reveals that some young people are seeking emotional support and guidance from AI after encountering frightening online situations.
The survey, conducted by child safety organisation Thorn, revealed that 67% of children aged 9-17 have interacted with an AI chatbot. The study also revealed that almost a quarter of children had an online sexual encounter, and 15% of these children asked for help or advice from an AI chatbot after the encounter.
As AI becomes more prevalent, child safety experts warn of a new danger: kids could turn to technology for assistance, as it may seem private, accessible at any time and without fear of judgment.
While AI systems can be supportive, they may not be able to identify when a child needs urgent protection or intervention from a trusted adult, said Amanda Goharian, director of research and insights at Thorn.
While AI can offer information, it cannot replace the support, care and accountability that children receive from parents, teachers and trusted adults. Dr Adam Pletter, a clinical psychologist, said that children are not necessarily rejecting human interaction, but are opting for a tool that provides them with fast answers without embarrassment or criticism.
AI researchers and child protection experts urge parents to engage in open dialogue with children regarding their use of AI, online dangers, and how to seek assistance when things go wrong.
The objective isn’t to instill anxiety about technology, but to help kids understand that AI can be used as a source of information, and that human connections are still vital for safety, emotional growth and protection.
