February 27 2024- A public school educator named Teresa Kaye Newman highlighted the shift in the role of teachers, stating that teaching has transformed from an education-focused job to more of a customer service job. Newman expressed frustration with parents who prioritize their child’s needs over the well-being of the entire classroom. She pointed out that this shift has implications for schools, which may struggle to provide proper services to students. The video captures a sentiment among educators that the essence of being an educator has changed, and the shift is attributed, in part, to changing expectations and attitudes among parents.