Since the start of the Madison school year, there have been ongoing issues with First Student’s transportation services, including long delays, missed stops, and forgotten students. This topic is being discussed at the school board’s first meeting of the year, which is drawing significant public interest. Officials from Madison Metropolitan School District (MMSD) and First Student attribute these problems to a shortage of drivers and logistical challenges, including unfamiliarity with routes. They are working to address these issues with increased hiring efforts and have reported improvements, with over 90% success in bus route timeliness recently. The district emphasizes its commitment to resolving these issues and will continue to track and improve transportation performance.
MMSD, First Student Address Bus Transportation Issues to Start School Year
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